No. There is no set-term contract when you use Showcase IDX on a monthly plan, other than agreeing to our Terms of Service. You can cancel your account at any time and you will not be billed again. To cancel your account, send us an email to firstname.lastname@example.org and we’ll take care of it. If you try to cancel by phone, we will ask you to send an email. All cancelations MUST be in writing.
When you sign up for a yearly plan, you are committing to that plan for 12 months. The level (Essentials or Premium) of the yearly plan cannot be switched during this term. For customers on yearly plans, in the event of canceling your account before the end of the 12-month prepaid term, Showcase IDX will recalculate billing for your time spent as an active customer to the Monthly plan rate (you will forgo the yearly discount) with an additional $100 early-cancellation processing fee. Showcase IDX will reimburse the remaining amount.