Why does my website still say "pending"?

  • Updated

If you added a website on your IDX account, you won't be able to use it right away. In most cases, we need to do some additional paperwork and get MLS approval for the new website. 


Our team is not alerted when a new website is added, so we rely on our customers to let us know when they need this service! Use the chat function in your admin to send us a request, or email us at help@showcaseidx.com. We'll be able to tell you what the process is for your MLS and work with you on what to do next.


When you create a website, it stays in "Pending" status until we make it active. You will not be able to install the plugin on the website yet. Learn more about website pricing and how to add a website here.




Once we have MLS approval for your additional website, we will make it active on your account and add the live data feed to it. At this point, you're ready to install the plugin on the new site!